Shipping policy

At TripTrolley, we aim to deliver your order safely and on time across the United Arab Emirates.

Order Processing Time

All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery time within the UAE is usually 2–5 business days, depending on your location and courier availability.

Shipping Areas

We currently deliver across the United Arab Emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order. We may also offer free shipping promotions from time to time.

Cash on Delivery

If Cash on Delivery is available, customers can pay once the order is delivered. Please make sure your contact number and delivery address are correct to avoid delays.

Order Confirmation

After placing your order, our team may contact you by phone, WhatsApp, or email to confirm your order details before dispatch.

Delivery Delays

While we do our best to deliver orders on time, delays may occur due to high order volume, courier issues, weather conditions, public holidays, or incorrect address details.

Incorrect Address or Failed Delivery

Please provide complete and accurate shipping details at checkout. TripTrolley is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 24 hours of delivery with your order number and clear photos of the package/product. Our team will review the issue and assist you accordingly.

Contact Us

If you have any questions about your order or shipping, please contact us at:

Store Name: TripTrolley